1. Eligibility

To make purchases, you must be at least 18 years old or have the involvement of a parent or guardian. By using our services, you confirm you meet these requirements.

2. Product Information

We sell a wide range of products, including:

• Computer Accessories

• Gaming Equipment

• Laptops, Desktops, and Peripherals

• Software and Licenses

All descriptions, images, specifications, and prices are subject to change without notice. We make every effort to display products accurately but cannot guarantee that colors and features will be exactly as shown on your screen.

3. Pricing & Payment

• All prices are listed in Sri Lankan Rupees (LKR).

• We accept payments via Credit/Debit Cards, Bank Transfers, Cash on Delivery (COD), and Payment Gateways like WebXpay or PayHere.

• Payment must be completed before orders are dispatched (except for COD).

• We reserve the right to correct pricing errors even after an order is submitted.

4. Order Acceptance

• Orders are subject to acceptance and availability.

• We reserve the right to cancel any order for any reason, including pricing errors, stock unavailability, or suspicious activity.

• Once an order is placed, you will receive a confirmation email. This is not a guarantee of order acceptance.

5. Shipping & Delivery

• We offer island-wide delivery within Sri Lanka.

• Standard delivery time: 1–5 working days (depending on your location).

• Delivery charges will be calculated at checkout and vary by region and order weight.

• We are not responsible for delays caused by courier services or natural events.

6. Returns & Refunds

We accept returns under the following conditions:

• The item is unused, in original packaging, and returned within 7 days of delivery.

• Proof of purchase is provided (invoice or order confirmation).

Non-returnable items:

• Opened software

• Customized PCs

• Clearance items

Refunds will be processed within 7–14 working days upon item inspection. We reserve the right to refuse a return if the item does not meet the conditions above.

7. Warranty & Repairs

• Most products are covered by manufacturer warranties ranging from 6 to 36 months.

• Warranty claims must be made with the original invoice and are subject to manufacturer policy.

• Warranty does not cover damage due to misuse, accidents, or unauthorized repairs.